A generic department/project account provides the ability to have one central account (e-mail address) that multiple authorized users may access. A generic department/project account name should contain some association with your department/school/project name (e.g., TSCOURSES for Technology Services Courses) and can be no more than 13 characters in length. (Owners of generic accounts that contain any PHI (Protected Health Information) data are the stewards of that data and have formal responsibility for assuring appropriate use of the data.)
Generic student worker accounts should be created to provide delegated access to email and/or calendars or, a Google resource/calendar in the faculty and staff Google Apps domain.
A Google Group is an online environment for discussing items related to a specific subject, such as Google Training or a university or departmental committee. Members are added to the Google Group by the owner of the Group, and the Google Group will be assigned a specific email address. A Google Group can contain multiple topics. Topics are different discussions related to the Group's subject and can contain multiple posts. Posts are replies from readers to the topic.