Generic Accounts

Department/Project Account:

A generic department/project account provides the ability to have one central account (e-mail address) that multiple authorized users may access. A generic department/project account name should contain some association with your department/school/project name (e.g., TSCOURSES for Technology Services Courses) and can be no more than 13 characters in length. (Owners of generic accounts that contain any PHI (Protected Health Information) data are the stewards of that data and have formal responsibility for assuring appropriate use of the data.)

Student Worker Account:

Under State and Federal laws, we are required to manage official University records and be able to respond to Freedom of Information Act requests, subpoenas and other legal discovery proceedings for email records of University employees. Under our current arrangement with Google, we cannot directly access student accounts for these purposes. If student employees use email as part of their official job responsibilities, they must not use their new student email account ( for official work activities. Departments should establish "generic" or group accounts for use by student employees (many departments already have generic accounts for their units). The approved naming format for student worker account(s) will be department name/STWK/# i.e. BUSSTWK1.

Generic student worker accounts should be created to provide an account for students to use while in a working capacity for a school or department, delegated access to email and/or calendars, or a Google resource/calendar in the faculty and staff Google Apps domain.  Submit this support request for a student worker generic email account.

If you have any questions, please contact Doctor Gee, or call the VCU IT Support Center at (804) 828-2227.

For more information about records management requirements, email as official University records, and the Freedom of Information Act, refer to this web site.