Submit a Help Request (804) 828-2227 |

Request a Generic Account

Generic accounts cannot be longer than 13 characters in length.  It may take up to 2 weeks to fulfill a generic account request.

Departmental/Project Account Request
Student Worker Account Request



Once a year, Technology Services will confirm the status for all active Generic accounts to determine:


  • If the account(s) should remain active, with no change in the current account owner
  • If the account should remain active, with a new account owner. Current account owners are asked to provided the new account owner name so account ownership can be changed.
  • If the account(s) can be deleted.

Questions about these processes can be directed to VCU IT Support Center at, or (804)828-2227 or Doctor Gee.